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Using Yahoo! Answers to Generate Leads - Does it Work?

Nathan Libbey

The author's views are entirely their own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.

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Nathan Libbey

Using Yahoo! Answers to Generate Leads - Does it Work?

The author's views are entirely their own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.


Inspired by a great post by Vaidhyanathan, I began answering questions on Yahoo! Answers near the beginning of this year. Since then I have answered over 50 questions, nearly always related to metal roofing. Nearly 12 months later I sat down and did a study to find out:

Was the time I was spending answering these questions resulting in a reasonable amount of usable leads?

On to the data:

From my 53 answers, I received 562 visits, with a bounce rate of 33.5%, spending an average of 3:03 per visit.

First I compared the conversion rates of Yahoo! Answers traffic with PPC rates from the same period:

Conversion rates - PPC vs. Yahoo Answers

(Conversions are either a customer filling out and submitting a form for more information, or clicking on a link to our contact page.)Data this chart was made from is available as an Excel spreadsheet here.

As you can see, the conversion rates from Yahoo! Answers are nowhere near those coming from our PPC campaigns. That being said, to accurately understand how much this traffic is worth, you need to find out the cost of this traffic per visitor.

Cost Per Visit from Yahoo! Answers

This data is available as an interactive Excel spreadsheet here.

The conversion rates for traffic from Yahoo! Answers are lower than those of PPC traffic, but the cost per visit is less. So to accurately compare them, we do some more number crunching:

Cost Per Lead Conversion - PPC vs. Yahoo Answers

(For privacy reasons I unfortunately can't give you all the PPC data I would like to.)

So basically, for Best Buy Metals, it makes sense to continue spending time answering questions on Yahoo! Answers.

Important tip:

Don't rush out to Yahoo! Answers and answer every question with a link to your website at the end!

Answer relevant questions in a non-spammy relevant way. Then include your website as a source at the end. You are the source, as a representative of your company, so this is not deceptive, and people don't mind it. You can check out my Yahoo Answers profile here.

Coming soon... How to use Yahoo! Answers in a way that benefits your company and the Yahoo! Answers community - The complete guide.

 

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Nathan Libbey
Nathan Libbey is the web designer/SEO guy/salesperson for Best Buy Metals, a national wholesaler/retailer of metal roofing. Having obtained a wide knowledge of SEO and PPC the hard way, his advise should still be questioned and possibly thrown out in some cases.

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