Welcome to the Q&A Forum

ALL great points, Kerri. I guess I'm guilty of answering a question based off what I read and not taking the time to look at the landing page. My bad!

I believe you've answered the question.

Also Stephen, there are no "transparency pages", Privacy Policy, Terms of Use and About pages.

I've seen an AdWords account suffer HUGE Quality Score drops without the transparency pages in place. The drop was enough where the ads wouldn't show any longer! The client insisted doing it her way. She is no longer a client.

Google just almost demands transparency pages for AdWords.  Also, best practice for SEO.

SO, if you ads had shown, I don't think that would have been the end of the problems.

Hi Stephen,

I've enjoyed you posts and followed your comments to other posts. Nice to "meet" you finally.

I don't have a clear cut answer to your questions, but may still have some helpful suggestions.

I had an AdWords client where I had to get EVERY ad manually approved (ugh!). There was no real explanation, but the customer support was helpful (other than a permanent fix).

(I figure you've already tried this, so this is more for background and understanding your pain. Trying to get an answer from Google can be VERY frustrating!!)

Secondly, you can try AdWords Help OR the AdWords Help Forum for a reply to a similar problem as yours OR to post your own problem. You may have already tried this.

Next option, try corresponding with 1 or more of the AdWords Help Forum Top Contributors outside of AdWords (and possibly for a cost). They have AdWords contacts that you and I don't (or at least I don't). One such person is Kim Clinkunbroomer (she goes by Mrs. C on the AdWords Help Forum) and she is an AdWords Top Contributor.

Kim with has helped me before. She is good! Her site is: Clinks Web Service

And you can find other AdWords Top Contributors. Many of the listings show a website, Twitter account and/or a blog for communication outside of the AdWords Help Forum.

I hope this helps! Best of luck.

Paul Marshall