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This URL should show you your ratings:  https://www.google.com/shopping/seller?q=ebay.com  (just replace ebay with your domain)

However, if you haven't met the new threshold for number of reviews to receive the ratings extension, it appears that it does not show you the ratings gathered thus far (unfortunately).

Cool, thanks for the quick reply!  I see a local KP in both instances (with location set outside of Houston), but they look great either way.

Hey Dmitrii, thanks for your answer.  Two quick questions for clarity:

1.  Did you get a brand or local KP to show up?  At the end, you said, "they gave us some ideas to apply on our side to improve local listings presence", which seems to imply a local panel rather than a brand panel.

2.  Who at Google did you speak to?  Was it the Google My Business reps?

Thanks!

Hello, I'm looking for any new ideas or experiences that might help in generating a knowledge panel for a brand query.  I'm working with a company that has a strong brand, over 200K searches for the brand name alone each month, but they don't have a knowledge panel.  When you search the brand name, the right side of the search results is just blank white space.

Here are some of the things they do have, which tend to trigger a KP:

1. Well built-out Wikipedia page
2. Pages on Wikidata, Freebase, Crunchbase
3. Home page organization schema
4. Home page schema using sameas to connect the company to their social profiles, wikipedia page, and Freebase and Wikidata
5. Hundreds of mentions in national press outlets
6. Verified Twitter and Pinterest profiles (the same type of verification celebrities get)

Generally, this all (and maybe even a lot less than this), would trigger a KP when you searched the brand name, but it just doesn't.  No branded queries trigger a KP.  It's interesting, because even the three smaller companies that they've acquired had (and still have) knowledge panels when you search those brands.

So, I'm wondering if anyone has seen or worked through this behavior before?  Or, even if not, any thoughts or ideas that we can do to nudge Google towards a KP for a branded search?

Thanks!

Thanks for taking a look and the tips.

Link removal request and disavow was recommended by our contacts at Bing and Google.

Server is not hosted in the Netherlands, however, the old company did host it there.

I understand ranking in the US is more difficult, but the only difference in the search results between the two countries is that we show up in the Netherlands and we don't in the US.  every other site ranking is the same.

I'll take a look at the hreflang tab.

Thanks!

I work with an organization in the United States that purchased a 3 letter .com domain from another company based in the Netherlands.   After transferring the domain and setting up the new site we've completed the following:

• Registered the site in Webmaster Tools and selected the United States as the international target target
• Used Schema  Markup on the US business address
• Built links from US based websites
• Setup a Google My Business site and verified the address
• All site content is in english
• Requested removal of links from sites in the Netherlands that were linking to the old website
• Disavowed all links from the Netherlands that refused to remove links to the old website

Despite these actions, our website rarely shows up in Google.com search results.  However, we're in the top 10 for many of the same queries when performing searches at Google.nl  -  Interestingly enough, if we set our location for the US and do a search in Google.nl we do not show up in the search results. 
It has been about 18 months since we've completed these actions and Google still assumes our website is best served and targeted towards people in the Netherlands.   Is there anything else we can do to fix this?Thanks!

As part of a content audit, I'd like to identify the most popular content on a domain.  I've tried Google Spreadsheets + API's from the services, but the call limits have stopped me as I can only check 50 URLs at a time.

Does anyone have any tips on how to do this?  I can get the list of all pages on the site with Screaming Frog, but then how do I find metrics on those URLs?  Any tips or tools would be appreciated!

Thanks Dana!  That is very helpful and good food for thought.  Due to the nature of this business, there wouldn't ever be more than one location within a major metropolitan area, but I understand where you are going there.

It is a good point to look at other major brands that have likely thought about this same thing.

For a franchised business with ~50 locations spread across the US, should the city be included in the business name when building citations?

Fictional example:  We have a staffing franchise called 'Hamilton Staffing'.  They have 50 locations in the US.  They are all called 'Hamilton Staffing'.

We need to finalize the correct NAP information so we are consistent in building citations.  For the name, should we just use 'Hamilton Staffing' for all of them?  Or should we use 'Hamilton Staffing - Chicago' and the like for other locations?

It looks like InfoUSA and Axciom are just using 'Hamilton Staffing', whereas Google is using 'Hamilton Staffing Chicago' and the like.

Thoughts on this?

Hi, we're running some tests where we have a user search the primary (brand) term, and then have them go back and search for a positive term (brand name + product name) or something like that.  In small tests, we've seen this have a positive impact on 'related searches'.  However, we are just now rolling this out on larger test cases, so the jury is still out on how much it'll work.  I suspect it is a combination of this plus some of the tactics used to manipulate Autocomplete that'll do the trick.  Let me know if you have any luck or want to brainstorm!

Rand recently talked about this in the latest SEOmoz email newsletter where someone asked a question about negative SEO.  Rand had an idea that I liked and hadn't heard before.  He suggested submitting a pre-emptive reconsideration request through Google Webmaster tools, letting them know that someone is building those links and that you all are not responsible for them.  Be as detailed as possible.

I guess the caveat there is that everything else you are doing is whitehat, since you are potentially inviting a reviewer to look at all of your backlinks.

Hi Everyone, I am working with a pest control company that is looking to branch out into social media.  Their primary goal is to connect with their existing customers to improve retention.  The secondary goal is to potentially pick up new clients.

With that said, I wanted to see if you all had some ideas on things that they could tweet/facebook about on a regular basis?  Posting about bugs on a daily basis gets pretty boring.

I know Rand has been talking a lot lately about not being so narrow, so maybe we should talk more about general home improvement?  Any thoughts or ideas?

Thanks!

EDIT:

I should clarify that this is a company that has maintenance plans.  You don't call them only when you have a problem. You sign up with them, and they treat your property every 3 months, or whenever you call.  Only about 2% of their customer base is one-off phone calls to fix 1 problem and never come back again.

I don't think their existing customer base will have any issues with Liking them on Facebook or following them on Twitter. The initial plan is to incentivize them to do so, but once we get the like/follow, we want to continually be in front of them with interesting content, contests as Jay suggested, etc.

We are working on a website redesign, and want to prominently include some trust signals that help people feel comfortable with us.  We're including logos of a few places we've guest posted, and also the BBB and local chamber of commerce.

Do you have any other ideas on logos we can include that are good trust signals?  Any associations or organizations we could join?

We are a trustworthy company, we just want a way to communicate that visually, and it seems organization seals and logos are the way to go.

Thanks!

You should also checkout this Whiteboard Friday video, which covers that preemptive reconsideration request I mentioned along with a bunch of other tactics:

http://www.seomoz.org/blog/negative-seo-myths-realities-and-precautions-whiteboard-friday

Hi, we're running some tests where we have a user search the primary (brand) term, and then have them go back and search for a positive term (brand name + product name) or something like that.  In small tests, we've seen this have a positive impact on 'related searches'.  However, we are just now rolling this out on larger test cases, so the jury is still out on how much it'll work.  I suspect it is a combination of this plus some of the tactics used to manipulate Autocomplete that'll do the trick.  Let me know if you have any luck or want to brainstorm!