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- JackieRae
JackieRae
@JackieRae
Job Title: Product Research
Company: Moz
Favorite Thing about SEO
The community. I have never met a more helpful, kind, and geographically dispersed group of people!
Latest posts made by JackieRae
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RE: Did you take the industry survey?
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Did you take the industry survey?
Hello! We'd love to provide actionable data about the online marketing industry to our community, but we need your help! If you'd like to contribute, and help us get an in-depth look at online marketing, take the survey! Side note: we did several usability tests on the survey, and we average at 11:15 to complete the survey. Not too shabby!
Jackie
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Anyone use On-Page Grades in Moz? Please Give us Feedback!
Jackie from Moz here. We're looking to get some feedback on the letter grades we use for On-Page Grades (in the application and in the Research Tools). We made this super easy survey to collect our Community's thoughts. Tell us what you think!
Thanks for all your help!
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RE: Is anyone going to SMX Advanced in Seattle? Want to meet up with Mozzers?
Hello Benjamin!
I'd love it if we came to New York for SMX in September. We sent a few people last year, and might be sending more this year. It's still too far to tell Bummer you're missing SMX Seattle!
Jackie
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Is anyone going to SMX Advanced in Seattle? Want to meet up with Mozzers?
Is anyone going to SMX Advanced, and willing to meet-up with some Mozzers? Our product & engineering team want to chat about links! We'd love to meet up before, during, or after the conference. As a token of our gratitude, we'll give you some fun Mozzy swag or a gift card
Sound interesting? Fill out this mini-survey with your availability and preferred contact information: https://www.surveymonkey.com/s/MozatSMX
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RE: Moz Local Canada
Thanks for the feedback and interest! You're correct, we only services U.S. businesses at this point, and international locations are not in our near-term roadmap. We'll keep you posted of our product plans going forward.
Best,
Jackie
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RE: Moz Local | Empty page "Categories"
Hello again!
That link appears to be working for us at Moz, although it takes a few second to load. We'll work on speeding that up. If it's still not loading for you, we may need to take a deeper look. Could you email [email protected]?
Thanks for your help!
Jackie
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RE: Moz Local | Download Template
Hello!
Thanks for the heads-up. We just deployed a fix for this, and the download for the CSV should be up and running. Woohoo!
Cheers,
Jackie
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RE: Google Analytics keeps poping up that i need to re-authorize.
Hello!
Thanks for your patience while we're working on this bug. GA authentication issues are affecting a few customers; we understand that this is really frustrating, and our engineers have made it a top priority to fix. As CustomButtonCompany mentioned--please email [email protected] and our amazing help team will get you back up and running.
Jackie | Product Planner
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RE: When did medium subscription change its limit on the number of campaigns from 10 to 5?
Feedback received! Thanks for forwarding the information Abe
Best posts made by JackieRae
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RE: Does Anyone Know The Moz Analytics Release Date?
Hello!
There's no official release date for Moz Analytics—we are opening it up to new users gradually over the next 90 days. We've released a beta preview of Moz Analytics to some users (including some MozCon attendees, like Jesse mentioned). We're focusing on getting lots of great feedback, and iterating based on that. As a current PRO subscriber, you've got a priority spot in line, even before the folks on the waiting list.
I hope that helps!
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Anyone use On-Page Grades in Moz? Please Give us Feedback!
Jackie from Moz here. We're looking to get some feedback on the letter grades we use for On-Page Grades (in the application and in the Research Tools). We made this super easy survey to collect our Community's thoughts. Tell us what you think!
Thanks for all your help!
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Attending MozCon This year?
Hey MozCon attendees!
Are you available to help the Moz Product Team? We're looking to get feedback on Moz Analytics from our users during MozCon! Take this quick 1-minute survey (it asks about your availability and the marketing tactics you use). We'll be eternally grateful... and we'll give you a gift to show our gratitude
Thanks!
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RE: Why is it that in the exported CSV there are no refrerring pages shown for 404 errors?
Hi there! Sorry to hear you are having issues with the csv export. I would email our help team at [email protected]. Make sure to include a copy of your csv and your account information in the email, and they can take a look at what is happening.
Thanks for writing in Sander van Vossen.
Cheers!
Jackie
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RE: Limit of 3 competitors per campaign
Hi Rich!
You are correct, each campaign can track 3 competitors. Although, I think this is a great feature request. If you have a moment, visit the PRO feature request forum to like this idea
Cheers,
Jackie
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RE: Duplicate content - Which is the other duplicate page?
Hello!
In Moz Analytics, users should be able to download the csv to see the urls that have duplicate content. However, there is a bug that makes that column blank. Sorry about this! We realized that it somehow disappeared in those csv reports, and our Engineers are working to fix it. It should be fixed this week, and I'll update this forum when it's out!
Best,
Jackie | Product Planner
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RE: SEO MOZ report showing duplicate content pages with without ending /
Howdy!
We fixed this. Woo hoo! Our crawlers were recognizing these as duplicates because they were crawling the site ending in "/" and ending without "/" separately. Search engines don't recognize these as duplicates, so we deployed a fix yesterday. You should see this reflected in your campaigns in the next couple of weeks.
Cheers,
Jackie
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RE: Localize Web App
Hello Gyi,
This is a great idea/discussion! I am going to post it on the PRO Feature Request. That way, your ideas can be properly logged and "liked."
Cheers,
Jackie
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RE: New moz analytics...will it have reporting?
Hello!
We couldn't agree more--reporting via PDFs is super important and one of the reasons that we're keeping the legacy PRO application active Our Engineers are working on getting PDFs and Custom Reports in Moz Analytics, and will have them ready in the coming weeks. We'll update the Change Log as soon as they're available
Cheers!
Jackie
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RE: Is there a way to export the dashboard in the new MOZ?
Soon! Exporting the Dashboard as a PDF is on our short-term roadmap, and we will be working on this soon
Thanks for your question, and let us know if you have any other feedback!
Cheers,
Jackie
Jackie is on the Product Planning and Strategy team at Moz. She conducts user research and testing—everything from usability tests to surveys. She collaborates on Moz's competitive research, data analysis, and market research to understand the holistic picture of each research project. If you get an email from her, she's likely looking to learn about the work that you do and how we can make Moz better for our customers
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