Skip to content
Search engines 5511dd3

When Search Marketing Firms Turn Clients Away

Rand Fishkin

The author's views are entirely their own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.

Table of Contents

Rand Fishkin

When Search Marketing Firms Turn Clients Away

The author's views are entirely their own (excluding the unlikely event of hypnosis) and may not always reflect the views of Moz.

Thanks to a small team and a lot of publicity, SEOmoz turns away a significant amount of work - sending folks to specific references or our recommended list or, occassionally, recommending they hire in-house SEO help. We're lucky in that we get to picky about the folks we choose to work with - some of the reasons for turning away business can include:

Obvious factors like:

  • Size of the company/project/budget
  • Industry focus
  • Competitiveness of Niche Compared to Potential Profitability
  • Conflicts with existing or past contracts/non-competes

And some less mainstream ones:

  • Quality of Linkbait Opportunities (since this has become a primary technique for us, we tend to choose clients that can use it effectively)
  • Ideological Affiliations (politics, beliefs, associations, etc.)
  • Background of the Company or Principal Executives (this most often applies to folks seeking reputation management campaigns)
  • Personality match or conflict with the primary contacts

I wondered if other companies do this too, so I've put together a quick poll. If you provide search marketing services (or business services of any kind), I'd love to get your (anonymous) feedback. Note that I removed a few from the above as I felt everyone turns away business based on size/price and competitiveness vs. potential (note that multiple choices are allowed):

 

 

I'd love to discuss this more as its a fascinating topic to me - client selection seems to be both an art and a science, and I'm not sure if it's something we've always done a good job with... How about you?

Back to Top

With Moz Pro, you have the tools you need to get SEO right — all in one place.

Read Next

Why Building Links with Digital PR Is Hard — And That’s OK!

Why Building Links with Digital PR Is Hard — And That’s OK!

Feb 14, 2024
Breaking News: ‘PR Critical to SEO Success’ Is Not Breaking News

Breaking News: ‘PR Critical to SEO Success’ Is Not Breaking News

Jan 24, 2024
Driving Sales with Digital PR: What E-commerce Brands Need to Know

Driving Sales with Digital PR: What E-commerce Brands Need to Know

Jan 09, 2024

Comments

Please keep your comments TAGFEE by following the community etiquette

Comments are closed. Got a burning question? Head to our Q&A section to start a new conversation.