Conversion Rate Optimization
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If nailing the omnichannel experience (whatever that means!) is key to getting more traffic and converting more leads, what happens if we have our channel priorities out of order? Justine will show you how email — far from being an old-school afterthought — is core to hitting marketing goals, building lifetime value, and making customers happy.
Branded content is way up, but customer engagement with that content is plummeting. This whole scene makes it hard to get up in the morning, as a marketer. But there's a new path beyond the epidemic of disengagement and, at the end of it, your brand and your content become regular stops along your customer's everyday journey.
So many of the case studies that document how a company has grown from 0 to X forget to mention that solutions that they found are applicable to their specific scenario and won't work for everyone. Instead of building up a list of other companies' tactics, marketers need to understand how to diagnose and solve problems across their entire funnel. Illustrated with real-world examples, I'll be talking you through the process that I take to come up with ideas that none of my competitors are thinking of.
Far from dead, email is a powerful workhorse that belongs in every marketer's optimization toolkit. Justine will show you how to use email to deliver personal, 1-to-1, and contextually relevant messages that delight your subscribers and encourage engagement.
Best practices lie. Talia shares how to build a mobile conversion optimization strategy and how to turn more mobile visitors into customers based on a/b testing their emotions, decision making process, and behavior.
Abstracted benefits, summarized value, and promise-free landing pages keep marketers safe—and conversion rates low. Joanna shares how and why your copy needs to get specific to move people to act.
Learn the tactics for creating a navigation that increases your organic visibility, streamlines user experience, and boosts conversion rates as Robyn walks you through the most important steps to getting your navigation in order.
True customer loyalty and retention lies in the experience people have with your brand. Kristen will show you how to leverage video to optimize for experience, foster loyalty, lower churn, and create evangelists.
How do you connect your search rankings to your long term conversion rates? Customer journey mapping. Rebekah will show you how to bridge the gap between SEO, content, design, and UX with an effective framework your team can use to deliver radically relevant digital experiences when and where it matters most.
How often are you asked to influence people to click a button? Buy a product? Stay on a page? We like to think of ourselves as logical, yet 95% of our decisions are unconscious. Sarah shares how to weave cognitive psychology concepts into your digital experiences. Steal these persuasive triggers to boost engagement, conversions, leads, and even delight.