Conversion Rate Optimization

Your company's unfair advantage to skyrocketing paid search revenue is within your reach, but it's likely outside the control of your paid search team. Good keywords and ads are just a few cogs in the conversion machine. The truth is, the success of the entire channel depends on people who don't touch the campaigns and may not even know how paid search works! Amy Hebdon will look at how design, analyst, UX, PM and other marketing roles can directly impact paid search performance, including the most common issues that arise, and how to immediately fix them to improve ROI and revenue growth.

Data-Driven Design (3D) is an actionable, evidence-based framework for creating websites and landing pages that will increase your leads, sales, and customers. In this session you’ll learn how to use the latest industry conversion data to inform copywriting and design decisions that impact conversions. Additionally, Oli Gardner will share a new methodology for prioritizing your marketing optimization that will show you which pages are awesome (leave them alone), which pages aren’t (massive ROI potential here), and help you develop a common language that your teams of marketers, designers, and copywriters can use to work better together to collectively increase your conversion rates.

If you want to write copy that converts, you need to get into your customers' heads. But how do you do that? How do you know which pain points you need to address, features customers care about, or benefits your audience need to hear? Marketers are sick and tired of hearing 'it depends.' Joel Klettke will give you a practical framework for writing customer-driven copy that any business can apply.

If nailing the omnichannel experience (whatever that means!) is key to getting more traffic and converting more leads, what happens if we have our channel priorities out of order? Justine will show you how email — far from being an old-school afterthought — is core to hitting marketing goals, building lifetime value, and making customers happy.

Branded content is way up, but customer engagement with that content is plummeting. This whole scene makes it hard to get up in the morning, as a marketer. But there's a new path beyond the epidemic of disengagement and, at the end of it, your brand and your content become regular stops along your customer's everyday journey.

So many of the case studies that document how a company has grown from 0 to X forget to mention that solutions that they found are applicable to their specific scenario and won't work for everyone. Instead of building up a list of other companies' tactics, marketers need to understand how to diagnose and solve problems across their entire funnel. Illustrated with real-world examples, I'll be talking you through the process that I take to come up with ideas that none of my competitors are thinking of.

Far from dead, email is a powerful workhorse that belongs in every marketer's optimization toolkit. Justine will show you how to use email to deliver personal, 1-to-1, and contextually relevant messages that delight your subscribers and encourage engagement.

Best practices lie. Talia shares how to build a mobile conversion optimization strategy and how to turn more mobile visitors into customers based on a/b testing their emotions, decision making process, and behavior.

Abstracted benefits, summarized value, and promise-free landing pages keep marketers safe—and conversion rates low. Joanna shares how and why your copy needs to get specific to move people to act.

Learn the tactics for creating a navigation that increases your organic visibility, streamlines user experience, and boosts conversion rates as Robyn walks you through the most important steps to getting your navigation in order.