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Mozzy does not always mean bright and shiny. Sometimes things go south, and it's these times when good communication across all teams, technical and not-so-technical, is critical. Carin brings the tactics she's learned about effective crisis management after surviving a few storms as a technical manager on the Mozscape team.


Kyle shares his knowledge from the frontlines of the most intense web campaign to date: the 2012 US presidential election. His team won big for Obama with a data-driven approach. Kyle will explore tactics like how they increased donations by 49% and help you implement these wins for your site.


Are you ready to rock Conversion Rate Optimization? Joanna walks you through the psychology of the new consumer and how to rethink traditional CRO to capture more conversions, more engagement, and keep customers happy.


Bryan's experience with dozens of the world's most transformative startups has given him unique insight into how users behave on the web and what drives lifecycles of customer success. In this talk, he'll dive deep into the psychology of web users and show powerful examples to help illustrate how marketers can think beyond a single landing page and earn powerful bumps in sales through conversion actions.


Next up is Stephen whose definitive CRO guide on the SEOmoz blog was one of the most popular of the year so far.