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The Science of Customer Retention: Increase your Revenue without Closing Another Deal
Chad Hill

The Science of Customer Retention: Increase your Revenue without Closing Another Deal

Every agency owner would love to double his or her revenue. Most wish for more leads, a bigger marketing budget and a bigger sales team. But let’s take a look at another path, one that may not require additional team members and larger marketing budgets. Let’s talk about how good Sales and Account Management can increase your revenue and double your retention.

Barnacle Reviews on Google+ Local
David Mihm

Barnacle Reviews on Google+ Local

Since Google+ Local was released last May, it’s safe to say that everyone in the local search community -- business owners and agencies alike -- has been waiting with bated breath sfor the launch of Google’s rumored “Business Builder” dashboard. For whatever reason, it still isn’t out yet, but while you’re waiting, there’s no reason you can’t take advantage of the most underrated feature of Google+: leaving reviews of other businesses as your business page.

SEO Finds In Your Server Log
Tim Resnik

SEO Finds In Your Server Log

As SEOs, we use all sorts of tools to glean insight into technical issues that may be hurting us: web analytics, crawl diagnostics, and Google and Bing Webmaster tools. All of these tools are useful, but there are undoubtedly holes in the data. There is only one true record of how search engines, such as Googlebot, process your website: your web server logs.

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Cheap Parlor Tricks for Competitive Analysis by SERP Weighting
Chase Anderson

Cheap Parlor Tricks for Competitive Analysis by SERP Weighting

I've found that, more and more, my time spent analyzing a competitive search results page can be both incredibly revealing and valuable. In most cases I'm looking at a SERP either to research what level of effort might be required to either increase or establish rankings on the results for one of our clients. I'm also finding that it is common that I find competitors obviously breaking webmaster guidelines simply by reviewing their positioning.

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5 Ways to Improve Your Ranking Signals Today
Michael Angstadt

5 Ways to Improve Your Ranking Signals Today

The topic of SEO these days typically brings about a deer in headlights mentality. With dynamically adaptive search algorithms and Google working around the clock to separate the wheat from the chaff - even seasoned web marketers treating SEO with caution is understandable. So what can you do to improve some key Google ranking signals today? Here are some interesting ways you can think of improving your organic search rank from Google, others, and us.

Increase Your SEO Business by Specializing
Shadi Khattab

Increase Your SEO Business by Specializing

So, you got the SEO firm up and running and every day you’re finding new companies and new industries you think will explode with some SEO help. One day you’re chasing chiropractors then the next week divorce attorneys. You dip your feet in, reaching out to your flavor of the month clients, either through cold calling if you have the nerve, online advertising, or direct email. You’re all over the place constantly attempting to master the nuances of a particular market. Unfortunately, in today’s SEO world; relationships and deep understanding about a particular market are mandatory. That deep understanding needs to include solid marketing experience within the field, a strong handle of its terminology, its sales cycle, and the customer demographic.