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@SouthBayWebs Hi there! Thanks so much for the question and sorry for any trouble here. You can cancel your Moz Local subscription from within the Profile tab of your Moz Local account.

1. Log into your Moz account and access your Moz Local Dashboard via the drop-down on the top right
2. Head to the Profile tab of the location you want to cancel
3. Select the Deactivate Location drop-down on the right-hand side
4. Click on the blue Deactivate Location button
5. If you are cancelling your only Moz Local location, fill in the survey when prompted and click on the blue Cancel My Subscription button
6. From the next page, click on the red Cancel on renewal button

We have instructions, including screenshots, outlined here in our Help Hub as well.

If you're still having trouble with cancelling, please feel free to send an email to [email protected] and our Help Team will be able to assist.

Thank you!

@Athene Hi Molly! Thank you so much for the great question! I have a few resources to share with you.

First, we have some great resources for getting started (including a webinar and the option for a kickoff call) here.

Additionally, we offer a few courses in Moz Academy which may be helpful. How to Use Moz Pro goes through each part of the Moz Pro tools including metrics and terminology used throughout the tools. This free course describes how to use Moz tools in short, easy to follow videos. The Insider's Guide to Moz Pro helps learners understand how to implement an SEO strategy with the Moz Pro tools.

We also have the Moz Help Hub which has guides for each part of the tools along with videos, workflows, and troubleshooting guides. The Moz Pro Checklist offers tips and tricks to help you get started, as well.

I hope these resources help!
Meghan

Hi @StevenWalley! Thanks so much for your question and so sorry to hear you're having trouble with your crawl. We'd be more than happy to look into this for you! Can you please send an email on over to [email protected] with the name of the Campaign you're having trouble with? That way our Help Team can investigate.

Thanks, again!
Meghan

Hi there!

Thanks so much for reaching out and so sorry for any confusion here. You can change your Moz Local plan level by following the below steps:

1. Log into your Moz account and click on Manage Locations from the Subscription Summary page, or select Dashboard from Moz Local drop-down on the top right.

2. If you are managing multiple locations, select the location you're looking to upgrade. If you have only one location, head to step 3

3. Click on the Profile tab of the location you want to cancel

4. Click Change Plan in the right panel and then click on See plan options

5. Select your desired plan and click Continue.

We also have more information available in our Help Hub with screenshots, as well. I hope this helps!

Hi there! Thanks so much for the post!

I took a look at the links/pages you provided and it seems these URLs are originating from the pagination on your category pages. For example, if I head to https://skilldirector.com/news/category/Competency+Management and then click "Older" at the bottom of the category page, the next page is an offset URL. I was also able to find the ?offset URL in the source code:

I hope this helps to point you in the right direction!

@mollykathariner_ms Hi there! Thank you so much for your post! And so sorry to hear you're having trouble getting that data to populate. Would you please send an email over to [email protected] with the name of the keyword list? That way our Help Team can take a look and see what's going on.

Thank you so much!
Meghan

@UniformBright Hi Eddie! Thanks so much for your post! We would be happy to assist you with this - can you please send an email over to [email protected] so our Help Team can lend a hand?

We also have a guide in our Help Hub with instructions for how to cancel your Moz Local subscription which may be helpful.

Thank you so much!

Hi there!

Thanks so much for reaching out and so sorry for the trouble here! We'd be more than happy to look into this for you. Can you please email [email protected] with the name of the Campaign you're not seeing update? That way our help team can do some investigating and help get to the bottom of the issue. Thanks, again, and look forward to hearing from you!

Meghan

Hi there!

Thanks so much for the question! Unfortunately I'm not able to say with certainty what is causing this but it may be due to an issue with a relative link (or something of that nature) hidden in the source code of one of your pages. Have you set up a Moz Pro Campaign for this site yet? If so, you can see the referring URL for pages our crawler has crawled. This should allow you to trace these URLs back to the source and see if this is the issue. We have an article in our Help Hub which talks a bit about how to use Site Crawl in this way and may help.

I hope this at least helps to point you in the right direction!

@codeco Hi there! I just wanted to check in and see if you're still having trouble with this issue. If so, would you be able to send an email on over to [email protected] so our Help Team can further investigate? Thanks so much!

Hi there!

Thank you so much for the great question and sorry for the confusion here! Moz's Spam Score is not calculated based on the Spam Scores of your inbound links but rather, it is the percentage of sites we have found to have been penalized or banned by Google which have similar on-site features.

If you're looking to improve your Spam Score on Moz, I would recommend checking out the 27 common features we identified through our machine learning model which make up this score. Working to improve those features on your site will help to improve your Spam Score. I also have a guide here from our Help Hub which talks more about Spam Score, the common features, and how to use this metric. https://moz.rankious.com/_moz/help/link-explorer/link-building/spam-score

I hope this helps! If you have follow up questions, you can always email us at [email protected].

@eismarketing Hi Sharon!

Thanks so much for the great question! And so sorry for any confusion here.

Pages that are flagged as duplicate content are being assessed on the source code of those pages and not just the content on the page itself. Since it's not based purely on the written content of the page, this means if you're using a template of some kind or all your pages have a similar structure, they may end up being flagged as duplicate content. Pages can be marked as duplicates of each other when there isn't enough unique content on each page to distinguish them from each other.

The Moz tools have a 90% threshold for duplicate content so any pages with at least 90% of the same code will be flagged as duplicates of one another.

I've grabbed a few resources that may help:
Here is a Whiteboard Friday about duplicate content and some ways you can resolve it.
Here is an article from the Moz Learning Center regarding duplicate content.
Here is some information from Google re: duplicate content as well.

At time of answering your query, you won't get a penalty for duplicate content, however anything you can do to help search engines understand what you content is about and to create value for your visitors, will support a strong content marketing and SEO strategy.

Hi there!

Thanks so much for the question! Can you tell me a bit more about what type of data you're looking to pull into Databox? I'm not too familiar with the types of integrations that Databox has but if you're looking to acquire raw link data, you can do so through our API.   I have some more information about this here: https://moz.rankious.com/_moz/help/links-api

If you have further questions about our API, please feel free to send them on over to [email protected] and we'll be happy to help!

Hi Jeannie!

Thanks so much for the great question! I don't believe these issue flags are related to the new DA launch. I took a look and I don't see that we're flagging the page https://www.hillwebcreations.com/google-maps-marketing/amp/ as having a missing or invalid H1 tag. However, I do see that https://www.hillwebcreations.com/google-maps-marketing is flagged for this issue.

Looking at the source code of the page https://www.hillwebcreations.com/google-maps-marketing, I do not see an H1 tag present which is why that particular page is being flagged. Here is a screenshot of what I'm seeing.

I hope that info helps to clarify! If not, please feel free to send an email on over to [email protected] so we can some further investigate.

Hi there!

Thanks so much for the great question! Sorry for the trouble here. If you're looking to keep rogerbot from crawling and reporting issues on those calendar pages all together, you could block us from those pages using a disallow directive in your robots.txt file. It may look something like this:

User-agent: Rogerbot
Disallow: /?full

or whatever tag you're wanting to block us from crawling. I have a guide here that talks more about rogerbot and this technique that may be helpful, as well. I would recommend also checking your robots file in a robots.txt checker after making changes just so that no surprises come up!

If you'd like us to look into where we're finding these links or if you have any other questions, please feel free to email us at [email protected] with the Campaign you're working.

Hi there!

Thanks so much for the great question! When it comes to digging into your Spam Score, we have a great resource in our Help Hub which breaks down all the factors which go into determining that score. I would definitely recommend checking it out as this may help offer some extra guidance on why your spam score is what it is. You can find that resource here: https://moz.rankious.com/_moz/help/guides/link-explorer/spam-score

The percentage you’re seeing is indicative of the percentage of sites with similar features to the site you’re researching in Link Explorer which have been penalized by Google. Since the Spam Score metric is based on correlation instead of causation, the solution may not necessarily be to to change factors on your site. There are many different factors which come into play when calculating and assessing Spam Score so this tool is really meant to be used as a way to identify what links you may want to investigate and factors on your site you may want to consider looking into.

As far as next steps to take after having reached out to the site you’re concerned about, I may not be the best person to answer. I’m so sorry about that! I do hope that the info above helps to answer your other questions, though! If you have additional questions about our tools, please feel free to send an email on over to [email protected]!

Thanks so much for the follow up question! I don’t have a specific frequency or timeline I can provide however, you can use Mozcast (http://mozcast.com/) as a resource to help determine how turbulent Google SERPS are for any given day. As far as changing your keywords in your Campaign, that would really be up to your discretion. Keep in mind though, that any time you add keywords to your Campaign, data won’t populate for those keywords until the following Campaign update.  If you add or remove keywords between each update, you may see significant fluctuations in your Search Visibility, too.

Hi there!

Thanks so much for the great question! You can delete comments/responses you've left in the Q&A forum by first heading to "My Q&A" from the top right drop down. From there, you can select "My Responses" and head to the one you're looking to delete. There should be an option to edit the response on the top right of the comment box which, after being clicked, gives the option to delete your response below the text box.

I hope this helps! If you have any other questions about this, feel free to email us at [email protected].

Hi Dave!

Thanks so much for posting your question! Sorry for the trouble here. We've opened up a ticket with our engineering team to get this fixed and I'll be sure to follow up with you via email. I will also pass along the feedback to our product team here regarding the direct downloads and optional request. If you need anything else, please let me know!

Hi there!

Thanks so much for the great question! Unfortunately we don't have a tool which will show you the pages on your site that aren't currently ranking for any keywords. I'm so sorry about that!

If you'd like to see what keywords your site IS ranking for, you can use our Keyword Explorer tool.

I hope this helps to answer your question- if you need anything else, feel free to email us at [email protected].