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Is SEO the Answer for Start-up Marketing?
Benjamin Estes

Is SEO the Answer for Start-up Marketing?

Lately I’ve seen that a tight relationship between SEO and startups has been something of a foregone conclusion within the SEO industry: “Of course startups should be engaged in SEO!” Perhaps, and perhaps not. In fact, some start-up communities have taken up a stance in direct opposition to this, stigmatizing SEO as manipulative. Personally I’m just a humble consu...

The New SEO Process (Quit Being Kanye)
Michael King

The New SEO Process (Quit Being Kanye)

The responsibilities of SEO practitioners have changed to include far more of the digital ecosystem, yet for so many, much of the SEO process remains the same. Currently there are several segments of SEO strategy seen as optional that are actually absolutely imperative to the success of an SEO campaign, as well as to the synergy of other initiatives within the marketing mix. In other words, SEO must adopt and adapt in order to be taken seriously and command the type of influence required to drive change. As it stands, SEO looks to disrupt the symphony (or cacophony) that is a brand’s marketing mix. Let’s discuss a new process that allows SEO to improve the effectiveness of all digital marketing channels – not just inbound.

Lessons I Learned from My SEO Manager Position
Franck NLEMBA

Lessons I Learned from My SEO Manager Position

During the last three years I have been the search engine optimisation (SEO) manager of a leading Ecommerce agency based in Paris. I had the opportunity to deal with top fashion brands and with a bunch of big pure-players due to my position and SEO knowledge. As you might know, SEO is not an exact science; and sometimes when you drive an SEO strategy, it's not always easy to explain how Google works to a marketing director or to someone else in the board of government.

The SEOmoz Help Team: How We Do Customer Service
Aaron Wheeler

The SEOmoz Help Team: How We Do Customer Service

Have you ever wondered how SEOmoz supports 15,000 PRO members and over 250,000 free members and blog readers? The six mozzers that make up the Help Team answer all of the emails, phone calls, and chat requests we get every day. This post is going to talk a little bit about them and give you a look at the way we've built the SEOmoz support channels to meet our overall goal: to provide the best customer service on the planet. It's a hard goal to reach, but I can't think of any more worthwhile endeavor.

SEO Pricing: 600+ Agencies Share Costs of Services & Pricing Models
Rand Fishkin

SEO Pricing: 600+ Agencies Share Costs of Services & Pricing Models

Near the end of December 2011, we ran a survey on this blog asking consultants and agencies of all sizes and geographies to contribute their pricing models and cost structures. I'm pleased to share the results of that survey in the hopes that it will give everyone in the search industry a better idea of the range of fees and the services provided. Obviously, this data is imperfec...