Service Area Businesses (SABs)

Frequently Asked Questions

  • Yes. When you purchase your location you will be required to enter a business address, so we can figure out the service area, you can then select the I don’t serve customers at my location checkbox. With this option selected your business address won’t be sent from us to our partner directories. However, please keep in mind that this option changes the directories that we support for your location. If a directory already has a business address for your SAB location it won’t be removed by selecting this option, you will need to reach out to them directly to have your address removed or hidden.
  • If customers have locations that are flagged as Service Area Businesses (SABs) with defined service areas in Google Business Profile, and they have not selected the checkbox in the profile settings in Moz Local for, “I don’t serve customers at my location address," then when the connection is made, Google Business Profile interprets that as a business with a physical location. Google Business Profile will then eliminate the defined service areas on the location's profile. Users must make sure they have ticked this box before connecting Google Business Profile for SABs.
  • If you have a hybrid location, you should not connect Google Business Profile (GBP), in order to avoid any unwanted overwriting of your Google Business Profile profile.
  • If you forget to check the checkbox reading “I don’t serve customers at my location address”, and then you sync Moz Local up to Google Business Profile, Google will interpret that you are now a brick-and-mortar business. This will in turn eliminate your defined service area. It’s critical that you check that checkbox when creating your Moz Local profile, so that Moz Local sends accurate data to Google and retains your service area.
  • If you would like to manage your hybrid location in Moz Local, you will want to leave the box for service area business unchecked. You will be still be able to enter a service area into Moz Local. This will help to ensure your physical address is still published for your location.

What's Covered?

In this guide you’ll learn more about how Service Area Businesses (SABs) can use Moz Local as well as the directory distribution available to SABs through the Moz Local platform. If you need more information regarding the directories currently supported through Moz Local for non-SABs, please see our directories guide.

Quick Links

Managing SABs with Moz Local

Does your business operate in a particular service area? Moz Local is happy to support service-area businesses. When you purchase your location in Moz Local, you will be required to enter a business address, to help us determine your service area. You can then select the ‘I don’t serve customers at my location’ checkbox within the tool. With this option selected, your business address won’t be sent from us to our partner directories.

Please keep in mind that this option changes the directories that we support for your location. If a directory already has a business address for your SAB location, it won’t be removed by selecting this option. You will need to reach out to them directly to have your address removed or hidden.

Note: There are two different business models related to service area businesses: SABs and Hybrids.

  • SABs are supported within Moz Local, which requires selecting a checkbox to alert us that you do not serve customers at your location.
  • Hybrid locations have both a physical location and a service area. If you are a hybrid location serving both a service area and a physical location, we recommend you do not sync your Google Business Profile at this time, to avoid any unwanted overwriting of your existing Google Business Profile setup.

Next Steps

Step 1. Verify that your Basic Data, Rich Data, and Photos & Videos information is accurate (this is what will be used to update any inaccurate information on the web)!

If you operate a SAB, check you have selected the ‘I don’t serve customers at my location’ checkbox within the Profile Basic Data tab.

Step 2. Connect Moz Local with your Google Business Profile and Facebook profiles.

Step 3. Hit the sync button in the top right corner of your dashboard.

Directory Distribution for US SABs

Lite, Preferred, and Elite

If you are purchasing a Moz Local subscription after September 16, 2020 the following directories will be included based on your selected subscription package.


Directory

Included in the following Moz Local plans

Google Maps

All plan levels (Lite, Preferred, and Elite)

Google Search

All plan levels

Bing

All plan levels

Facebook

All plan levels

hotfrog

All plan levels

ShowmeLocal

All plan levels

tupalo

Elite plan only

whereto

Elite plan only

Yalwa

Elite plan only

Brownbook

Elite plan only

Opendi

Elite plan only

iglobal.co

Elite plan only

Manta

Elite plan only

mylocalservices.com

Elite plan only

Localstack

Elite plan only

Judy´s Book

Elite plan only

Citysquares

Elite plan only

UScity.net

Elite plan only

EzLocal

Elite plan only

n49.com

Elite plan only

ChamberofCommerce

Elite plan only

Cylex

Elite plan only

find-open.com

Elite plan only

Neustar/Localeze

Available as add-on purchase to Preferred and Elite plans*

*Preferred and Elite Plans for US locations have the option to purchase additional aggregators as an add-on to their subscription plan. This add-on will incur an additional annual charge on top of the price of the selected plan. Please see the Moz Local pricing page for more information.

Basic, Plus, and Complete

If you have purchased a Moz Local location prior to September 16, 2020 the following directories will be included based on your selected subscription package.

Directory

Included in the following Moz Local plans

Google Search

All plan levels (Basic, Plus, and Complete)

Google Maps

All plan levels

Facebook

All plan levels

Bing

All plan levels

hotfrog

All plan levels

ShowmeLocal

All plan levels

Localeze

Plus and Complete plans

Directory Distribution for Canadian SABs

Lite, Preferred, and Elite

If you are purchasing a Moz Local subscription after September 16, 2020 the following directories will be included based on your selected subscription package.

Directory

Included in the following Moz Local plans

Google Maps

All plan levels (Lite, Preferred, and Elite)

Google Search

All plan levels

Bing

All plan levels

Facebook

All plan levels

Infobel / US INFO

All plan levels

hotfrog

All plan levels

ShowmeLocal

All plan levels

tupalo

Elite plan only

whereto

Elite plan only

Yalwa

Elite plan only

Brownbook

Elite plan only

Opendi

Elite plan only

iglobal.co

Elite plan only

Manta

Elite plan only

n49.com

Elite plan only

Cylex

Elite plan only

find-open.com

Elite plan only

Basic, Plus, and Complete

If you have purchased a Moz Local location prior to September 16, 2020 the following directories will be included based on your selected subscription package.

Directory

Included in the following Moz Local plans

Google Search

All plan levels (Basic, Plus, and Complete)

Google Maps

All plan levels

Facebook

All plan levels

Bing

All plan levels

hotfrog

All plan levels

ShowmeLocal

All plan levels

Directory Distribution for UK SABs

Lite, Preferred, and Elite

If you are purchasing a Moz Local subscription after September 16, 2020 the following directories will be included based on your selected subscription package.

Directory

Included in the following Moz Local plans

Google Maps

All plan levels (Lite, Preferred, and Elite)

Google Search

All plan levels

Facebook

All plan levels

hotfrog

All plan levels

Central Index

All plan levels

Liverpool Echo

All plan levels

The Mirror

All plan levels

The Daily Record

All plan levels

The Evening Standard

All plan levels

The Scotsman

All plan levels

citipages.net

All plan levels

Bing

Elite plan only

tupalo

Elite plan only

whereto

Elite plan only

Infobel

Elite plan only

Yalwa

Elite plan only

infoisinfo

Elite plan only

Brownbook

Elite plan only

Opendi

Elite plan only

iglobal.co

Elite plan only

MyLocalServices

Elite plan only

ShowmeLocal

Elite plan only

Manta

Elite plan only

Cylex

Elite plan only

find-open.co.uk

Elite plan only

Basic, Plus, and Complete

If you have purchased a Moz Local location prior to September 16, 2020 the following directories will be included based on your selected subscription package.

Directory

Included in the following Moz Local plans

Google Search

All plan levels (Basic, Plus, and Complete)

Google Maps

All plan levels

Facebook

All plan levels

Hotfrog

All plan levels

Central Index

All plan levels

The Mirror

Plus and Complete plans

The Daily Record

Plus and Complete plans

The Evening Standard

Plus and Complete plans

The Scotsman

Plus and Complete plans

Citipages.net

Plus and Complete plans


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